This Privacy Policy describes how we handle data for our services on this ARDEX Group website (“Website”), in particular, which kind of data we collect, store, and process during your use of the publicly accessible parts of the Website, for which purpose we collect, store, and process the data, and how we use the data.

1. Collection and processing of personal data

You can generally browse the Website without telling us who you are or revealing any other personal information about yourself. For system-related and statistical purposes, e.g. to provide a better service to customers in the future, we will however automatically record every access and every download of a file stored on the Website. The log server protocol will include the name of the accessed file, time and date of the access, the volume of data transmitted, confirmation of successful download, web browser, operating system, the referring domain, and the IP address of the enquiring computer.

Use of AWStats

In order to analyse the use of the Website and to optimise the presentation, the ARDEX Group uses web analytics software (AWStats) which is logfile-based and does not use so called “cookies” (text files which are placed on your computer while you visit the website and enable to analyse how you use the website).

The logged data will not be assigned to an individual user. The data will not be merged with data from other sources, will be deleted after a statistical evaluation and will not be passed on to third parties.

Use of Google Analytics

Moreover this website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” (see above)  The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. For privacy reasons we configured Google Anlaytics in a way that your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated only there. Google will use this information on behalf of us for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing us other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the cookie’s tracking of the data relating to your use of the website by Google (incl. the IP address) and the processing of the data by Google by downloading and installing the Browser Add-on with the following link

You can also opt-out from being tracked by Google Analytics by clicking on the following link. An opt-out cookie will be placed, which prevents the future tracking of your data while visiting the website: Disable Google Analytics.

You can find more information from Google about Google Analytics here: and here

2. Your rights

On request, we will provide information regarding the storage of personal data related to you. Please contact the ARDEX Group Data Protection Officer at the address outlined below.

3. Contact

If you have any questions on the processing of your personal data, please contact the ARDEX GmbH Data Protection Officer and his team. They will be happy to respond to queries and complaints and look forward to receiving suggestions.

ARDEX GmbH Data Protection Officer

Sebastian von Thaden
Friedrich-Ebert-Strasse 45
58453 Witten

© ARDEX Group

CEO ARDEX Group – Mark Eslamlooy